Your Law Firm's
AI Receptionist
Never miss a new client call again. Our AI receptionist answers 24/7, qualifies leads, and books consultations — so your attorneys stay focused on billable work.
- Answers every call in under 1 second
- Conducts structured client intake automatically
- Books consultations directly into your calendar
- Sends confirmation & reminder messages
7-Day Free Trial · No Credit Card Required · Setup in 10 Minutes
Legal Services AI Demo
Hear the agent qualify a new matter and book a consultation.
Transcript of the demo call
- Receptionist: Thank you for calling Sterling and Barnes Law Firm. This is James. Are you calling about a new legal matter, or are you an existing client?
- Caller: Hi, I'm calling because I think I might need to speak with a lawyer, and I wanted to see if your firm could help.
- Receptionist: Okay, I can help get you to the right attorney. Can you briefly tell me what you need help with?
- Receptionist: For example, were you in an accident? Is this a family matter, something criminal, or about a will or trust?
- Caller: It's related to an accident I was in a couple weeks ago. I was rear-ended and I'm not sure what my options are.
- Receptionist: Got it. Thanks for explaining that. Just to confirm, was this a car or other motor vehicle accident where another driver rear-ended you?
- Caller: It was a motor vehicle accident. Yes, it was.
- Receptionist: Yes, thank you. Our attorneys would be happy to review what happened. Were you hurt at all in the accident, even if it seemed minor at the time?
- Caller: Yes, I've had some neck and back pain and I've already seen a doctor.
- Receptionist: Okay, thanks for letting me know. Have you already spoken with any insurance companies about this, like your insurer or the other drivers?
- Caller: The other driver's insurance contacted me, but I haven't agreed to anything.
- Receptionist: Got it. And about when did the accident happen?
- Caller: It was three weeks ago.
- Receptionist: Thanks, that helps. At this point, our attorneys would typically set up a consultation to review your accident, your injuries, and the insurance contact, and then they can explain their rates and possible next steps. Is that okay?
- Caller: I'm just wondering if there's a fee for the consultation.
- Receptionist: We offer a free 30-minute initial phone consultation, so there's no charge to talk with an attorney first. Would you prefer a morning or an afternoon appointment this week?
- Caller: I would like a morning appointment, please.
- Receptionist: Okay, we can set that up. Can I get your first and last name? Your information is completely confidential.
- Caller: It's Mimi Anderson.
- Receptionist: Got it, Mimi Anderson. What's the best phone number to reach you?
- Caller: It's [phone number].
- Receptionist: Thank you. I have you scheduled for an initial consultation on Wednesday in the morning. One of our attorneys will call you at [phone number].
- Receptionist: I have your name as Mimi Anderson. Is that correct?
- Caller: Correct, yes.
- Receptionist: Thank you for contacting Sterling and Barnes Law Firm, Mimi. Have a good day.
100%
Lead Qualification
<1s
Response Time
100%
Lead Qualification Rate
<1s
Response Time
65%
Reduction in No-Shows
3x
More Consultations Booked
Everything Your Firm Needs
From initial call to booked consultation — our AI handles the entire intake pipeline so your team can focus on practicing law.
24/7 Client Intake
Never miss a potential client again. Our AI answers every call — day or night, weekends and holidays — and conducts a structured intake interview.
Intelligent Lead Qualification
AI asks the right questions to qualify prospects: case type, urgency, jurisdiction, and budget — so your attorneys only speak to ready-to-retain clients.
Instant Consultation Booking
Automatically schedules initial consultations directly into your calendar. Sends confirmation emails and SMS reminders to reduce no-shows.
Consistent & Compliant
Delivers the same professional, disciplined script every call. No off-the-cuff statements — just polished, compliant client communication.
Multi-Channel Follow-Up
Automatically sends intake confirmation, appointment reminders, and required documents via SMS and email — reducing admin workload.
Overflow & After-Hours
When your team is in court or on another call, the AI steps in seamlessly. Clients never reach voicemail again.
Works Across All Practice Areas
Whether you run a solo practice or a multi-attorney firm, our AI adapts to your intake workflow.
How It Works
From missed call to booked consultation — in minutes.
Client Calls
A potential client calls your firm. Our AI answers instantly — no hold music, no voicemail, no missed opportunity.
AI Qualifies the Lead
The AI conducts a professional intake interview: case type, urgency, key facts, and contact information — all captured accurately.
Consultation Booked
A consultation is scheduled directly on your calendar. The client receives an SMS confirmation and email reminder automatically.
Trusted by Law Firms
Firms that never want to go back to missing calls.
"We were missing 30–40% of new client calls. Since Sona went live, every call is answered and qualified before it even reaches us. Our consultation calendar has never been this full."
Managing Partner
Personal Injury Law Firm, Texas
"The intake quality is remarkable. The AI gathers case type, incident date, and contact info — everything we need — so our intake team just reviews and confirms. It's saved us hours per day."
Operations Director
Immigration Practice, California
Law Firm AI Receptionist FAQ
What firms ask before handing over client intake.
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