Your Construction
AI Receptionist
A missed call can be a deck you didn't build. Our AI answers homeowner inquiries day and night, qualifies the project with your questions, and books the site consultation, so your crews can stay on the tools.
- Captures leads on weekends, evenings and holidays
- Qualifies budget, size & timeline upfront
- Books on-site consultations into your Sona schedule
- Briefs your estimator before a warm transfer
30-minute onboarding call · First month free on Essential and Growth · Monthly plans cancel anytime
Deck Construction AI Demo
Scripted example: the agent qualifies a project and locks in a site visit.
SonaHi, this is Sona, the AI receptionist for Birchwell Deck and Porch. How can I help?
CallerHi. We want to replace our old deck with something bigger, maybe composite. Can someone come out and look at it?
SonaSure, I'll take a few details for the estimator first. Roughly how big are you thinking, and is it at ground level or raised?
CallerAbout sixteen by twenty, raised, off the kitchen door. With stairs down to the yard.
SonaGot it: raised, about sixteen by twenty, with stairs. Do you have a timeline or a budget in mind?
CallerWe'd like it done by early summer. The budget's open; we want to hear options first.
SonaThat's fine. The estimator goes through options on site, and there's no charge for the visit. I have Thursday at 10 AM or Friday at 3 PM. Which works better?
CallerFriday at three, please.
SonaFriday at 3 PM it is. What's the address, and who should I put the booking under?
Caller48 Larch Road. It's Chris.
SonaThanks, Chris. You're booked for a site visit this Friday at 3 PM at 48 Larch Road, and the estimator will have your notes: a raised composite deck, about sixteen by twenty, with stairs, done by early summer.
3 PM
Visit Booked
Notes
For the Estimator
Read the full transcript
- 0:00
SonaHi, this is Sona, the AI receptionist for Birchwell Deck and Porch. How can I help?
- 0:07
CallerHi. We want to replace our old deck with something bigger, maybe composite. Can someone come out and look at it?
- 0:17
SonaSure, I'll take a few details for the estimator first. Roughly how big are you thinking, and is it at ground level or raised?
- 0:28
CallerAbout sixteen by twenty, raised, off the kitchen door. With stairs down to the yard.
- 0:35
SonaGot it: raised, about sixteen by twenty, with stairs. Do you have a timeline or a budget in mind?
- 0:44
CallerWe'd like it done by early summer. The budget's open; we want to hear options first.
- 0:52
SonaThat's fine. The estimator goes through options on site, and there's no charge for the visit. I have Thursday at 10 AM or Friday at 3 PM. Which works better?
- 1:05
CallerFriday at three, please.
- 1:08
SonaFriday at 3 PM it is. What's the address, and who should I put the booking under?
- 1:16
Caller48 Larch Road. It's Chris.
- 1:19
SonaThanks, Chris. You're booked for a site visit this Friday at 3 PM at 48 Larch Road, and the estimator will have your notes: a raised composite deck, about sixteen by twenty, with stairs, done by early summer.
Book
Site Visits
Scope
Before the Visit
24/7
Answering
None
Setup Fee
Everything Your Business Needs
From the first homeowner call to a booked site visit, our AI handles every step so your team can stay on the tools.
24/7 Lead Capture
Homeowners research and call at all hours. Our AI answers on weekends, evenings and holidays, and each inquiry it takes lands in your dashboard with the caller's name and number.
Project Qualification
The AI asks the questions you choose upfront: deck size, material preferences, timeline, budget and property type. Every answer is in the transcript, so your estimators arrive knowing the scope.
Consultation Scheduling
Books on-site consultations and quote appointments into your Sona schedule, inside the call, from the hours you set. It reads the time back before booking: no back-and-forth.
Budget & Timeline Collection
Captures the homeowner's budget range and project timeline before you invest time in a site visit, so your team can decide which jobs are worth the drive.
Warm Transfer to the Estimator
A general contractor, an inspector, a client mid-build. Sona rings whoever you choose, tells them who's calling and why, then connects. If nobody picks up, it takes a message.
Material & Design Inquiries
Answers common questions about wood, composite, pergolas and railings from the documents you give it, educating prospects before the first site visit. When it isn't sure, it says so and takes a message.
Works Across All Outdoor Projects
New builds, repairs or full outdoor living spaces: our AI adapts to your project types and your intake questions.
- Deck Design & Build
- Pergolas & Gazebos
- Composite Decking
- Hardwood Decks
- Deck Repairs
- Railings & Fencing
- Outdoor Living Spaces
- Multi-Level Decks
How It Works
From homeowner inquiry to booked site visit, in one call.
Homeowner Calls In
A homeowner calls about a new deck or outdoor project. When you're busy or closed, the call forwards to your Sona number and Sona answers, saying first that it's an AI.
AI Qualifies the Project
Gathers deck dimensions, material preferences, budget range and timeline, and quotes only the fees you publish. Your estimator can read every answer before driving out.
Consultation Booked
Site visit booked into your Sona schedule while the homeowner is on the line. The booking, transcript and call summary wait in your dashboard, so your estimator shows up prepared.
Made for Deck Builders
Two example calls, for contractors who want to keep their crews busy year-round.
Example · After hours
A homeowner calls late on a Friday night about a deck with soft boards and wants someone to look at it next week.
What Sona did
Sona asked the size, the height and what the boards are made of, offered two openings from the schedule, booked Tuesday at 9 AM and read the address back.
Example · On site
A client partway through a build calls to ask whether the railing style can still change.
What Sona did
Sona rang the site lead with a one-line brief. He was up a ladder and didn't accept the call, so Sona took a message with the question and the client's number.
Construction AI Receptionist FAQ
What contractors ask before the AI answers for them.
Ready to Keep Your
Crews Busy All Year?
See how the AI will handle your company's calls on a 30-minute onboarding call. An Essential or Growth plan started there has its first month free.
No setup fee · Metered per second · Monthly plans cancel anytime